HoopLab ("we", "our", or "us") is a coach-first youth basketball team management app. This privacy policy explains what information we collect, how we use it, and your rights as a user.
1.Information we collect
We collect only the information necessary to run team management features:
- Account information: email address and display name when you create an account.
- Team and roster data: player names, jersey numbers, age bands, and parent or guardian contact information entered by coaches.
- Game and event data: schedules, RSVPs, game scores, and in-game statistics logged by coaches.
- Messages: direct messages and group chat content sent within the app, visible only to intended recipients and team coaches.
- Contact and support forms: the name, email, and message you send us through this website.
2.Children's privacy
HoopLab is designed for use by coaches and parents. Players under 13 do not create accounts — they are represented on the roster by a coach and managed by a linked parent or guardian account. We do not knowingly collect personal information directly from children under 13. If you believe a child's information has been submitted without parental consent, contact us and we will remove it promptly.
3.How we use your information
- To provide team management, scheduling, and communication features.
- To link parent accounts to player roster spots and enforce supervision rules.
- To display game statistics and season summaries to coaches and linked family members.
- To respond to contact and support requests you send us.
We do not sell, rent, or share your personal information with third parties for marketing.
4.Data storage and security
All data is stored securely with encrypted storage and row-level security, so each user can only access data belonging to their own teams. Data is stored in the United States.
5.Data retention
Your account and team data is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
6.Your rights
You have the right to access, correct, or delete your personal information. To exercise these rights, email us at the address below. We will respond within 30 days.
7.Changes to this policy
We may update this privacy policy from time to time. We will notify users of material changes through the app. Continued use of HoopLab after changes take effect constitutes acceptance of the revised policy.
8.Contact us
Questions about this policy or your data? Reach us at info@hooplab.ai.